Delivery

Thank you so much for shopping at Daphne Margaret Pottery. I currently only ship within the UK, and to the United States, via Royal Mail. If you wish to have an item posted to a different country, please contact me to discuss this.

Once you have placed your order, I will send you a confirmation email to let you know I have received it. When your item has been shipped, I will send you another email to let you know it is on its way.

My items make the perfect gift, so if you need your order to be delivered on a specific day, without the invoice or including a special message, please include a note in the text box on the checkout page and I will do my best to accommodate any requests.

Delivery options:

All purchases are dispatched in 1-2 business days.

Royal Mail Tracked 24 (1-2 days delivery) - £4.95 to UK addresses

Royal Mail Tracked 48 (2-4 days delivery) - £3.95 to UK addresses

The delivery costs for international orders are dependent on the location and weight of the parcel, and are calculated at checkout.

Packaging

I am concerned about the environmental impact of the packaging I use, and have taken great care to source materials that are all recyclable. In addition, the majority are made from recycled materials and sourced from environmentally friendly companies.

Returns

If you are unsatisfied with your purchase for any reason, please email me and I will do my best to help you. Please note that all our items are handmade and will have slight variations in shape and colour.

I take a lot of care to package my items for delivery, but if your item is damaged in transit, please contact me via email: info@daphnemargaretpottery.co.uk